Windstar Course 1200 - Driver Trainer Training
Module 1
Driver Trainer - Introduction
Unit 1
Introduction
Unit 2
Manager's Role & Responsibilities
Unit 3
Driver Trainer Role & Responsibilities
Unit 4
Driver Trainer Introduction QUIZ
Module 2
Driver Trainer - Training Trips
Unit 1
Training Trips
Unit 2
Training Trip - New Hire Ride Along
Unit 3
Training Trip - New Hire Drives with Driver Trainer
Unit 4
Training Trip - Multi-Bus Move
Unit 5
Training Trip - QUIZ
Module 3
Driver Trainer - Customer Service
Unit 1
Customer Service
Unit 2
Great Companies Strive to?
Unit 3
How does Windstar keep every Customer?
Unit 4
Defect Free
Unit 5
Timeliness
Unit 6
Be Nice / Show You Care
Unit 7
Customer Service QUIZ
Module 4
Driver Trainer - Training Information
Unit 1
Pre-Trip / Safety Announcement / Loading Luggage
Unit 2
Driving Team - Driver and Co-Driver
Unit 3
Driving Safely
Unit 4
Customers
Unit 5
Post-Trip / End of Day Duties
Unit 6
Driver Trainer Training Information QUIZ
Module 5
Handouts
Unit 1
Driver Trainer - Training Documentation Form
Unit 2
DOT Bus Pre-trip Study Guide
Unit 3
Dashboard Icons
Unit 4
VanHool Switch and Knob Overview
Unit 5
VanHool CX45 Driver's Guide