Windstar Course 1200 – Driver Trainer Training

Module 1 Driver Trainer - Introduction
Unit 1 Introduction  
Unit 2 Manager's Role & Responsibilities  
Unit 3 Driver Trainer Role & Responsibilities  
Unit 4 Driver Trainer Introduction QUIZ  
Module 2 Driver Trainer - Training Trips
Unit 1 Training Trips  
Unit 2 Training Trip - New Hire Ride Along  
Unit 3 Training Trip - New Hire Drives with Driver Trainer  
Unit 4 Training Trip - Multi-Bus Move  
Unit 5 Training Trip - QUIZ  
Module 3 Driver Trainer - Customer Service
Unit 1 Customer Service  
Unit 2 Great Companies Strive to?  
Unit 3 How does Windstar keep every Customer?  
Unit 4 Defect Free  
Unit 5 Timeliness  
Unit 6 Be Nice / Show You Care  
Unit 7 Customer Service QUIZ  
Module 4 Driver Trainer - Training Information
Unit 1 Pre-Trip / Safety Announcement / Loading Luggage  
Unit 2 Driving Team - Driver and Co-Driver  
Unit 3 Driving Safely  
Unit 4 Customers  
Unit 5 Post-Trip / End of Day Duties  
Unit 6 Driver Trainer Training Information QUIZ  
Module 5 Handouts
Unit 1 Driver Trainer - Training Documentation Form  
Unit 2 DOT Bus Pre-trip Study Guide  
Unit 3 Dashboard Icons  
Unit 4 VanHool Switch and Knob Overview  
Unit 5 VanHool CX45 Driver's Guide