Windstar Course 0004 – Driver Supplement

Module 1 Driver Supplement Receipt
Unit 1 Driver Supplement Receipt
Module 2 Welcome to Windstar Lines
Unit 1 Welcome Message
Module 3 Disciplinary Action Program
Unit 1 Disciplinary Action Program
Module 4 General Information
Unit 1 General Guidelines & Responsibilities
Unit 2 Driver Management Policy
Unit 3 Customer Relations
Unit 4 Firm Handshake
Unit 5 Family & Friends Rider Policy
Unit 6 Garage & Shop Cleanliness
Unit 7 Preferred Fueling Locations
Unit 8 Unnecessary Purchases
Module 5 Pay / Performance / Qualifications
Unit 1 Driver Compensation
Unit 2 Monthly Frequency Incentive
Unit 3 Per Diem
Unit 4 Quarterly Performance Incentive
Unit 5 After Hours Trip Bonus
Unit 6 CDL Assistance Program
Unit 7 Full-Time Driver Expectations
Unit 8 On-Going Driver Requirements
Unit 9 DOT Medical Certificates
Unit 10 Gratuity Policy
Unit 11 Positive Feedback
Unit 12 Calling In Sick Policy
Unit 13 Tardiness Policy
Unit 14 Outside Employment Policy
Unit 15 Management Employees Driving Trips
Unit 16 Customer Feedback & Driver Requests
Unit 17 Calling Customers
Unit 18 Uniforms & Appearance
Unit 19 Driver Uniform Points
Unit 20 Information on CSA
Module 6 Driver Training
Unit 1 Training Commitment
Unit 2 New Driver Training
Unit 3 Entry Level Driver Training
Unit 4 New Hire Orientation Training
Unit 5 Drive Time with Training Specialist
Unit 6 Windstar Safety Systems Online Training
Unit 7 Safety Meeting Policy
Unit 8 Remedial Training
Unit 9 Training Documentation
Module 7 Operational Policies / Information
Unit 1 Safety & Operational Tips
Unit 2 Distracted Driving & Cell Phone Policy
Unit 3 Safety Belt Pledge
Unit 4 Vehicle Speed - "Posted Speed / Fleet Speed" Policy
Unit 5 Following Distance
Unit 6 Multi-Bus Move Policy
Unit 7 Relaying Driver Policy
Unit 8 Relay Procedures
Unit 9 Passing Other Windstar Lines Vehicles
Unit 10 Road Construction Tips
Unit 11 Railroad Crossings
Unit 12 Intersections
Unit 13 Yellow Lights
Unit 14 Turning Lanes
Unit 15 Using Your Mirrors
Unit 16 The Space Around You
Unit 17 Buttonhook Turns
Unit 18 Hard Brake Events
Unit 19 Traffic Cameras
Module 8 Trip Expectations / Information
Unit 1 Safe Passenger Loading & Unloading
Unit 2 Final Unloading
Unit 3 Baggage Handling Procedures
Unit 4 Pre-Trip Announcement
Unit 5 Transporting Medical Oxygen
Unit 6 Bus Fires
Unit 7 Care of Coach on Extended Day Charters
Unit 8 Cleaning Procedures During a Trip
Unit 9 Lavatory Holding Tank Procedures
Unit 10 End of Day Duties
Unit 11 Handling Disorderly or Ill Passengers
Unit 12 Charters with Alcohol Onboard
Unit 13 Safe Child Policy
Unit 14 Direct TV
Unit 15 WIFI
Unit 16 Video Usage Policy
Unit 17 Parking Fees
Unit 18 Hotel Accomodations
Unit 19 Fueling Procedures / Fuel Cards
Unit 20 Weigh Stations - When to Stop
Unit 21 Tolls
Module 9 Fatigue Management / Hours of Service
Unit 1 Fatigue Management Program
Unit 2 Ill or Fatigued Operator Policy
Unit 3 Hours of Service Policy
Unit 4 Hours of Service Monitoring System
Unit 5 Duty Status When Relaying
Unit 6 Personal Mileage & Personal Conveyance
Module 10 Maintenance / Vehicle Information
Unit 1 Pre-Trip Inspection
Unit 2 Post-Trip Inspection
Unit 3 Engine Retarders ("Jake Brakes")
Unit 4 Tire Pressure
Unit 5 Idle Time
Unit 6 Low & High Idle
Unit 7 Fuel / Idle Time / Speed
Module 11 Winter Driving
Unit 1 Winter Driving Tips
Unit 2 Winter Driving Q&A
Unit 3 Snow Chains
Unit 4 Emergency Kits
Unit 5 Winter Fuel Additive
Unit 6 Hard Snow
Module 12 Accidents / Collisions
Unit 1 Accident Reporting Procedures
Unit 2 Preventable Accident Policy
Unit 3 The Real Cost of Accidents
Unit 4 Video Event Recorders
Unit 5 Accident Investigation Policy
Module 13 Course 0001 to 0004 Acknowledgement
Unit 1 Course 0001-0004 Acknowledgement