Course 2000 – Dispatcher Training
Office Training
| Module 1 | Dispatcher Training |
|---|---|
| Unit 1 | Dispatcher Training - Introduction |
| Unit 2 | Dispatcher Training Intro Quiz |
| Unit 3 | Driver Fatigue Impact on Scheduling and Dispatch MANAGERS |
| Unit 4 | Dispatcher Training Interdepartmental Flow |
| Unit 5 | Daily Dispatch Duties |
| Unit 6 | Daily Dispatch Duties Quiz |
| Unit 7 | Advanced Dispatching Tips and Techniques |
| Unit 8 | Advanced Dispatching Tips and Techniques Quiz |
| Module 2 | Coach Manager |
| Unit 1 | Executing Coach Manager |
| Unit 2 | Executing Coach Manager Quiz |
| Module 3 | Coach Manager Videos |
| Unit 1 | Allocations & Operations Windows Overview; Vehicle & Driver Actuals; Reporting |
| Unit 2 | Using Tasks in Coach Manager |
| Unit 3 | Vehicle and Driver Availability |
| Unit 4 | Coach Manager Operations Webinar |
| Unit 5 | Driver Portal (Driver Functionality) |
| Unit 6 | Driver Portal (Operations Functionality) |
| Unit 7 | Driver Portal Setup |
| Unit 8 | Operations Portal |
| Module 4 | Hours of Service (HOS) / Relays |
| Unit 1 | Hours of Service / Relays Introduction |
| Unit 2 | Relay Procedure |
| Unit 3 | Interstate Passenger Carrying Driver HOS |
| Unit 4 | Additional Information on HOS |
| Unit 5 | HOS Quiz |
| Module 5 | Collisions |
| Unit 1 | Collision Procedure |