Course 1200 – Driver Trainer Training
Driver Trainer Training
| Module 1 | Driver Trainer - Introduction |
|---|---|
| Unit 1 | Introduction |
| Unit 2 | Manager's Role & Responsibilities |
| Unit 3 | Driver Trainer Role & Responsibilities |
| Unit 4 | Driver Trainer Introduction QUIZ |
| Module 2 | Driver Trainer - Training Trips |
| Unit 1 | Training Trips |
| Unit 2 | Training Trip - New Hire Ride Along |
| Unit 3 | Training Trip - New Hire Drives with Driver Trainer |
| Unit 4 | Training Trip - Multi-Bus Move |
| Unit 5 | Training Trip - QUIZ |
| Module 3 | Driver Trainer - Customer Service |
| Unit 1 | Customer Service |
| Unit 2 | Great Companies Strive to? |
| Unit 3 | How does Windstar keep every Customer? |
| Unit 4 | Defect Free |
| Unit 5 | Timeliness |
| Unit 6 | Be Nice / Show You Care |
| Unit 7 | Customer Service QUIZ |
| Module 4 | Driver Trainer - Training Information |
| Unit 1 | Pre-Trip / Safety Announcement / Loading Luggage |
| Unit 2 | Driving Team - Driver and Co-Driver |
| Unit 3 | Driving Safely |
| Unit 4 | Customers |
| Unit 5 | Post-Trip / End of Day Duties |
| Unit 6 | Driver Trainer Training Information QUIZ |
| Module 5 | Handouts |
| Unit 1 | Driver Trainer - Training Documentation Form |
| Unit 2 | DOT Bus Pre-trip Study Guide |
| Unit 3 | Dashboard Icons |
| Unit 4 | VanHool Switch and Knob Overview |
| Unit 5 | VanHool CX45 Driver's Guide |