Course 1200 – Driver Trainer Training
Driver Trainer Training
| Module 1 | Driver Trainer - Introduction | |
|---|---|---|
| Unit 1 | Introduction | |
| Unit 2 | Manager's Role & Responsibilities | |
| Unit 3 | Driver Trainer Role & Responsibilities | |
| Unit 4 | Driver Trainer Introduction QUIZ | |
| Module 2 | Driver Trainer - Training Trips | |
| Unit 1 | Training Trips | |
| Unit 2 | Training Trip - New Hire Ride Along | |
| Unit 3 | Training Trip - New Hire Drives with Driver Trainer | |
| Unit 4 | Training Trip - Multi-Bus Move | |
| Unit 5 | Training Trip - QUIZ | |
| Module 3 | Driver Trainer - Customer Service | |
| Unit 1 | Customer Service | |
| Unit 2 | Great Companies Strive to? | |
| Unit 3 | How does Windstar keep every Customer? | |
| Unit 4 | Defect Free | |
| Unit 5 | Timeliness | |
| Unit 6 | Be Nice / Show You Care | |
| Unit 7 | Customer Service QUIZ | |
| Module 4 | Driver Trainer - Training Information | |
| Unit 1 | Pre-Trip / Safety Announcement / Loading Luggage | |
| Unit 2 | Driving Team - Driver and Co-Driver | |
| Unit 3 | Driving Safely | |
| Unit 4 | Customers | |
| Unit 5 | Post-Trip / End of Day Duties | |
| Unit 6 | Driver Trainer Training Information QUIZ | |
| Module 5 | Handouts | |
| Unit 1 | Driver Trainer - Training Documentation Form | |
| Unit 2 | DOT Bus Pre-trip Study Guide | |
| Unit 3 | Dashboard Icons | |
| Unit 4 | VanHool Switch and Knob Overview | |
| Unit 5 | VanHool CX45 Driver's Guide |