Course 0004 – Driver Supplement
Driver Supplement
Module 1 | Welcome to Windstar Lines | |
---|---|---|
Unit 1 | Welcome Message | |
Module 2 | Disciplinary Action Program | |
Unit 1 | Disciplinary Action Program | |
Module 3 | General Information | |
Unit 1 | General Guidelines & Responsibilities | |
Unit 2 | Driver Management Policy | |
Unit 3 | Customer Relations | |
Unit 4 | Firm Handshake | |
Unit 5 | Family & Friends Rider Policy | |
Unit 6 | Garage & Shop Cleanliness | |
Unit 7 | Preferred Fueling Locations | |
Unit 8 | Unnecessary Purchases | |
Module 4 | Pay / Performance / Qualifications | |
Unit 1 | Driver Compensation | |
Unit 2 | Monthly Frequency Incentive | |
Unit 3 | Per Diem | |
Unit 4 | Quarterly Performance Incentive | |
Unit 5 | After Hours Trip Bonus | |
Unit 6 | CDL Assistance Program | |
Unit 7 | Full-Time Driver Expectations | |
Unit 8 | On-Going Driver Requirements | |
Unit 9 | DOT Medical Certificates | |
Unit 10 | Gratuity Policy | |
Unit 11 | Positive Feedback | |
Unit 12 | Calling In Sick Policy | |
Unit 13 | Tardiness Policy | |
Unit 14 | Outside Employment Policy | |
Unit 15 | Management Employees Driving Trips | |
Unit 16 | Customer Feedback & Driver Requests | |
Unit 17 | Calling Customers | |
Unit 18 | Uniforms & Appearance | |
Unit 19 | Driver Uniform Points | |
Unit 20 | Information on CSA | |
Module 5 | Driver Training | |
Unit 1 | Training Commitment | |
Unit 2 | New Driver Training | |
Unit 3 | Entry Level Driver Training | |
Unit 4 | New Hire Orientation Training | |
Unit 5 | Drive Time with Training Specialist | |
Unit 6 | Windstar Safety Systems Online Training | |
Unit 7 | Safety Meeting Policy | |
Unit 8 | Remedial Training | |
Unit 9 | Training Documentation | |
Module 6 | Operational Policies / Information | |
Unit 1 | Safety & Operational Tips | |
Unit 2 | Distracted Driving & Cell Phone Policy | |
Unit 3 | Safety Belt Pledge | |
Unit 4 | Vehicle Speed - "Posted Speed / Fleet Speed" Policy | |
Unit 5 | Following Distance | |
Unit 6 | Multi-Bus Move Policy | |
Unit 7 | Relaying Driver Policy | |
Unit 8 | Relay Procedures | |
Unit 9 | Passing Other Windstar Lines Vehicles | |
Unit 10 | Road Construction Tips | |
Unit 11 | Railroad Crossings | |
Unit 12 | Intersections | |
Unit 13 | Yellow Lights | |
Unit 14 | Turning Lanes | |
Unit 15 | Using Your Mirrors | |
Unit 16 | The Space Around You | |
Unit 17 | Buttonhook Turns | |
Unit 18 | Hard Brake Events | |
Unit 19 | Traffic Cameras | |
Module 7 | Trip Expectations / Information | |
Unit 1 | Safe Passenger Loading & Unloading | |
Unit 2 | Final Unloading | |
Unit 3 | Baggage Handling Procedures | |
Unit 4 | Pre-Trip Announcement | |
Unit 5 | Transporting Medical Oxygen | |
Unit 6 | Bus Fires | |
Unit 7 | Care of Coach on Extended Day Charters | |
Unit 8 | Cleaning Procedures During a Trip | |
Unit 9 | Lavatory Holding Tank Procedures | |
Unit 10 | End of Day Duties | |
Unit 11 | Handling Disorderly or Ill Passengers | |
Unit 12 | Charters with Alcohol Onboard | |
Unit 13 | Safe Child Policy | |
Unit 14 | Direct TV | |
Unit 15 | WIFI | |
Unit 16 | Video Usage Policy | |
Unit 17 | Parking Fees | |
Unit 18 | Hotel Accomodations | |
Unit 19 | Fueling Procedures / Fuel Cards | |
Unit 20 | Weigh Stations - When to Stop | |
Unit 21 | Tolls | |
Module 8 | Fatigue Management / Hours of Service | |
Unit 1 | Fatigue Management Program | |
Unit 2 | Ill or Fatigued Operator Policy | |
Unit 3 | Hours of Service Policy | |
Unit 4 | Hours of Service Monitoring System | |
Unit 5 | Duty Status When Relaying | |
Unit 6 | Personal Mileage & Personal Conveyance | |
Module 9 | Maintenance / Vehicle Information | |
Unit 1 | Pre-Trip Inspection | |
Unit 2 | Post-Trip Inspection | |
Unit 3 | Engine Retarders ("Jake Brakes") | |
Unit 4 | Tire Pressure | |
Unit 5 | Idle Time | |
Unit 6 | Low & High Idle | |
Unit 7 | Fuel / Idle Time / Speed | |
Module 10 | Winter Driving | |
Unit 1 | Winter Driving Tips | |
Unit 2 | Winter Driving Q&A | |
Unit 3 | Snow Chains | |
Unit 4 | Emergency Kits | |
Unit 5 | Winter Fuel Additive | |
Unit 6 | Hard Snow | |
Module 11 | Accidents / Collisions | |
Unit 1 | Accident Reporting Procedures | |
Unit 2 | Preventable Accident Policy | |
Unit 3 | The Real Cost of Accidents | |
Unit 4 | Video Event Recorders | |
Unit 5 | Accident Investigation Policy |