Course 0004 – Driver Supplement

By Kevin Ertz | September 13, 2018 | Comments Off on Course 0004 – Driver Supplement

Driver Supplement

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Module 1 Welcome to Windstar Lines
Unit 1 Welcome Message  
Module 2 Disciplinary Action Program
Unit 1 Disciplinary Action Program  
Module 3 General Information
Unit 1 General Guidelines & Responsibilities  
Unit 2 Driver Management Policy  
Unit 3 Customer Relations  
Unit 4 Firm Handshake  
Unit 5 Family & Friends Rider Policy  
Unit 6 Garage & Shop Cleanliness  
Unit 7 Preferred Fueling Locations  
Unit 8 Unnecessary Purchases  
Module 4 Pay / Performance / Qualifications
Unit 1 Driver Compensation  
Unit 2 Monthly Frequency Incentive  
Unit 3 Per Diem  
Unit 4 Quarterly Performance Incentive  
Unit 5 After Hours Trip Bonus  
Unit 6 CDL Assistance Program  
Unit 7 Full-Time Driver Expectations  
Unit 8 On-Going Driver Requirements  
Unit 9 DOT Medical Certificates  
Unit 10 Gratuity Policy  
Unit 11 Positive Feedback  
Unit 12 Calling In Sick Policy  
Unit 13 Tardiness Policy  
Unit 14 Outside Employment Policy  
Unit 15 Management Employees Driving Trips  
Unit 16 Customer Feedback & Driver Requests  
Unit 17 Calling Customers  
Unit 18 Uniforms & Appearance  
Unit 19 Driver Uniform Points  
Unit 20 Information on CSA  
Module 5 Driver Training
Unit 1 Training Commitment  
Unit 2 New Driver Training  
Unit 3 Entry Level Driver Training  
Unit 4 New Hire Orientation Training  
Unit 5 Drive Time with Training Specialist  
Unit 6 Windstar Safety Systems Online Training  
Unit 7 Safety Meeting Policy  
Unit 8 Remedial Training  
Unit 9 Training Documentation  
Module 6 Operational Policies / Information
Unit 1 Safety & Operational Tips  
Unit 2 Distracted Driving & Cell Phone Policy  
Unit 3 Safety Belt Pledge  
Unit 4 Vehicle Speed - "Posted Speed / Fleet Speed" Policy  
Unit 5 Following Distance  
Unit 6 Multi-Bus Move Policy  
Unit 7 Relaying Driver Policy  
Unit 8 Relay Procedures  
Unit 9 Passing Other Windstar Lines Vehicles  
Unit 10 Road Construction Tips  
Unit 11 Railroad Crossings  
Unit 12 Intersections  
Unit 13 Yellow Lights  
Unit 14 Turning Lanes  
Unit 15 Using Your Mirrors  
Unit 16 The Space Around You  
Unit 17 Buttonhook Turns  
Unit 18 Hard Brake Events  
Unit 19 Traffic Cameras  
Module 7 Trip Expectations / Information
Unit 1 Safe Passenger Loading & Unloading  
Unit 2 Final Unloading  
Unit 3 Baggage Handling Procedures  
Unit 4 Pre-Trip Announcement  
Unit 5 Transporting Medical Oxygen  
Unit 6 Bus Fires  
Unit 7 Care of Coach on Extended Day Charters  
Unit 8 Cleaning Procedures During a Trip  
Unit 9 Lavatory Holding Tank Procedures  
Unit 10 End of Day Duties  
Unit 11 Handling Disorderly or Ill Passengers  
Unit 12 Charters with Alcohol Onboard  
Unit 13 Safe Child Policy  
Unit 14 Direct TV  
Unit 15 WIFI  
Unit 16 Video Usage Policy  
Unit 17 Parking Fees  
Unit 18 Hotel Accomodations  
Unit 19 Fueling Procedures / Fuel Cards  
Unit 20 Weigh Stations - When to Stop  
Unit 21 Tolls  
Module 8 Fatigue Management / Hours of Service
Unit 1 Fatigue Management Program  
Unit 2 Ill or Fatigued Operator Policy  
Unit 3 Hours of Service Policy  
Unit 4 Hours of Service Monitoring System  
Unit 5 Duty Status When Relaying  
Unit 6 Personal Mileage & Personal Conveyance  
Module 9 Maintenance / Vehicle Information
Unit 1 Pre-Trip Inspection  
Unit 2 Post-Trip Inspection  
Unit 3 Engine Retarders ("Jake Brakes")  
Unit 4 Tire Pressure  
Unit 5 Idle Time  
Unit 6 Low & High Idle  
Unit 7 Fuel / Idle Time / Speed  
Module 10 Winter Driving
Unit 1 Winter Driving Tips  
Unit 2 Winter Driving Q&A  
Unit 3 Snow Chains  
Unit 4 Emergency Kits  
Unit 5 Winter Fuel Additive  
Unit 6 Hard Snow  
Module 11 Accidents / Collisions
Unit 1 Accident Reporting Procedures  
Unit 2 Preventable Accident Policy  
Unit 3 The Real Cost of Accidents  
Unit 4 Video Event Recorders  
Unit 5 Accident Investigation Policy